Q: Can I bring in consignment items anytime? A: No, Drop & Dash is only from 11- 4pm and is for only up to 10 items that you don't want back or gone thru right then. If you are wanting us to go thru them or you want expireds you will need to book an appointment.
Q: Who prices the items? A: Rusty Star sets all prices. We base our pricing on our past sales along with current market value. We do welcome rare items' original purchase price, but we do make the final decision of sale price.
Q: What if my items need wiped off or cleaned when I drop them off? A: We have a small cleaning kit we can hand you to clean your own items if you forget or miss a spot. Items left not clean will be automatically donated.
Q: How long should I wait before checking on my items? A: It is best to wait a few weeks so your items have time to be processed. You can stop in, call or message us on Facebook to check your balance.
Q: Will they take everything I bring in? A: Rusty Star is very selective, please don't take it personally if all your items are not accepted.